Returns and Refunds

90-Day Money-Back Guarantee

Take Animus for a full 90 days. If you are not happy, email us and we will refund you. You do not need to send the jar back, and you do not need a reason.

How to claim

  1. Email support@animusmen.com from the address you ordered with.
  2. Include your order number.
  3. That is it. We process refunds to the original payment method within 3 business days.

Your bank usually takes another 3–10 business days to show it.

The fine print, kept short

  • The guarantee covers your first order of a given product, one claim per customer.
  • Claims need to be made within 90 days of the delivery date.
  • Wholesale and bulk orders are not covered.

Damaged or wrong item

Send us a photo and your order number. We will ship a replacement immediately — no return required, no 90-day clock involved.

Change of mind before dispatch

Email us within 2 hours of ordering and we will cancel and refund in full before it ships.

Your rights under Australian Consumer Law

Nothing on this page limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.